SETSOTO LOCAL MUNICIPALITY
Setsoto Municipality, with its seat in Ficksburg, Free State, is an equal opportunity, affirmative action employer with clear employment equity targets. It is our intention to promote equity through the filling of posts, according to the set Employment Equity targets. Qualified persons, women and people with disability with the skills and expertise to discharge the duties of the under-mentioned positions are invited to apply.
DIRECTORATE: TREASURY DEPARTMENT
DIVISION: REVENUE/BILLING & METER READING
POSITION: CUSTOMER CARE CLERK
PERIOD: SIX (6) MONTHS
SALARY: R 306.04 PER DAY
REQUIREMENTS: Grade 12 + Diploma in Finance or relevant Qualification in finance. Good Communication Skills (Writing & Verbal). Strong organizational and problem solving skills. Ability to work well under pressure and to keep confidential matters. Experience in Customer Care Division will be an added as an advantage.
DUTIES: Provide information to customers by verifying and understanding of request, answering questions, offering assistance. Initiates services by recording requests; forwarding to dispatching. Collects revenue by receiving and recording payments. Resolves billing problems by identifying the problem; explaining procedures; forwarding required adjustments. Accomplishes customer service and organization mission by completing related results as needed. Improves quality results by evaluating processes; recommending changes.
ENQUIRIES: Human Resource Manager (Me. B.L. Mokoena), tel (051) 933 9300
NOTE: Applications must be accompanied by a recent updated CV, as well as certified copies of all qualifications, ID document and two contactable employment referees. Failure to submit requested documents will result in your application not being considered. Applicants who do not receive feedback within two months from the closing date must accept that their application were unsuccessful. Short-listed candidates will be subjected to reference checks, criminal record check, vetting and signing of indemnity forms. A candidate who canvasses for preference will be disqualified. Applications received after closing date will not be considered.
Please sent applications to the Municipal Manager, Setsoto Municipality, P O Box 116, Ficksburg 9730. Faxed or e-mailed applications will be automatically disqualified.
Closing date 16th June 2017. Before the end of business day (16h30)